Our Team

Claims Emergency

Hydor Emergency Response TeamAssist the assured in responding swiftly and effectively to any emergency while ensuring that all necessary measures are taken to protect Hydor and its customers position in all aspect of the casualty.In a crisis we priorities following the PEA approach:People – minimise loss of life and personal injury,Environment – prevent / minimise pollution and expedite clean up operationsAssets – minimise damage to the entered vessel and third party property.

Claims Handling

What we do for youWhen the legal position does not fit the commercial and economic reality, when one needs a practical quick solution instead of a lengthy legal advice, when the future of your commercial relations seems compromised, our team of Claims Professionals are here to provide the right solutions allowing you to resume what you are here for: Shipping.We are professionals with knowledge and experience in all aspects of the shipping business. We speak the language of our Clients, translate legal jargon into concrete solutions and do not give up until the right solution is found.How we do itWe do not just insure the risk, we take an active role in the handling of all our Clients’ claims and craft the right strategy to allow them to quickly return to their business.  We are our Clients’ partners in difficult times, we know each case inside out and our Clients business has no secret for us. We are versatile and know what our Clients need. Whether a one-off question or a complex issue, whether legal, operational or technical, our Claims Professionals will be there to assist you along the way. We do not delegate claims authority to third parties, we stay involved and in control of the matter at hand. We do not only protect and indemnify our Clients but we also make sure we recover losses from liable parties.Before the claimBeing prepared allows minimizing of risks and a better control of a situation when the unfortunate occurs.At Hydor, we provide advice to our Clients on a certain charter party clause during a negotiation, on who to appoint as expert to perform operational surveys, on what to expect in a certain port, on what legal developments might influence the position under a commercial contract or about any other matter that could lead to a better control and better results. We are our Clients’ partner in building the future of their business.

Narendra Sharma

Narendra is a Master Mariner and sailed for many years before he started working in P&I insurance. He has strong skills in business development and client servicing. Narendra is also looking after our data analytics and works closely with our underwriting team not only to develop business but also making sure we analyze our data in the interest of our clients.

Special Risk

Comprehensive Coverage OptionsWe offer flexible insurance solutions for:Single Voyages: Providing coverage for one-time voyages, ensuring protection from departure to arrival.Decommissioning Voyages: Specialized coverage for the safe and compliant transit of decommissioned marine and offshore assets.Laid-Up Assets: Protection for marine and offshore assets that are temporarily out of service, safeguarding against unforeseen risks during idle periods.Tailored Risk Management SolutionsOur special risk insurance is designed to address the unique challenges faced by vessel owners and offshore operators, ensuring:Financial Security: Protecting assets during critical phases such as transit, decommissioning, and lay-up.Regulatory Compliance: Meeting industry standards and regulatory requirements for specialized operations.Flexible Terms: Customizable coverage to suit specific project needs and operational timelines.Industries We ServeWe provide special risk coverage for a variety of industries, including:Offshore Energy: Supporting oil & gas and renewable energy sectors with tailored solutions.Maritime Logistics: Ensuring seamless operations for project cargo and heavy lift shipments.Shipowners and Operators: Protecting diverse vessel types across multiple operational scenarios.Why Choose Our Special Risk Coverage?Expertise in Complex Risks: Our team has extensive experience in handling unique maritime challenges.Customizable Coverage: Solutions tailored to fit the specific requirements of each operation.Trusted Security Providers: Backed by reputable insurers for reliable financial protection.Protect your assets with confidence.Contact us today to explore our Special Risk insurance solutions and how we can help mitigate your operational challenges effectively.

Yuki Wang

Yuki has gained valuable experience as finance executive in the P&I insurance industry prior to joining EF Marine. She is a detail-oriented team player who is able to work independently as well as supporting the daily routine of our financial operation.